Description: Artificial intelligence brings immense opportunities for productivity gains—and valid concerns. It can both support innovations in insurance products and in the customer experience as well as enhance our profession’s work. Actuaries share a responsibility for caution and professional judgment to use it without jeopardizing the fair and equitable treatment of individual consumers and the principals we serve.AI creates significant challenges for consumers: opacity, reliable accuracy, privacy, and verification of personal data. The Academy and its members have been working to educate and inform stakeholders, insurance commissioners, and regulators toward improving the transparency of algorithms that underlie the use of AI by insurers, to explain how the algorithms can be used to achieve equitable treatment, and to identify the issues and trade-offs related to ensuring consumer protections. We must amplify the actuarial perspective on how adequate disclosures, documentation, and governance of AI can help protect users. This session will examine how we can govern and support the evolution of better practices. We will discuss how AI is addressed via standards such as ASOP No. 56, Modeling, and other guardrails that are being developed to best utilize AI’s real-world potential and fulfill our professional responsibilities.

Description: Artificial Intelligence (AI) has become a key component of the insurance landscape and getting full value from an AI depends on much more than simply building the model. Please join us to hear the challenges and potential solutions around successfully deploying an AI-driven initiative within an organization. Hear from panelists as they describe the human impacts of model implementation, how to assess a model for effectiveness and (lack of) bias, and detail the journey of implementing AI-driven underwriting models at a large insurance company.

Description: Web3, Crypto, and Generative AI are no longer just buzzwords as they reshape the tech landscape. Viewed by many as unconventional technologies, their potential to now revolutionize the insurance industry cannot be ignored. Join us for an enlightening session that delves into the transformative power of these technologies and their current applications within the insurance sector, as well as discover how forward-thinking insurance companies are embracing these tools to unlock innovation and challenge the insurance status quo.

Description: Dive into an overview of potential customer value propositions, trends in consumer acceptance and adoption, solving the data portability issue, potential impacts of emerging partner ships with OEMs and more within the auto insurance industry during our latest webcast. Experience interactive dialogue that will allow another dimension of thinking as industry experts provide insights and expertise. Throughout this webcast, you can expect developments in the personal lines automotive telematics-based insurance landscape that will develop a further understanding of the present and future of this industry.

Description: CMS has required hospitals to publish their chargemaster rates, cash discounts and negotiated rates as of January 1, 2021. Our panel is comprised of a data strategist, an executive from a large hospital system and an actuary.

Description: There has been a shift in finance and actuarial modernization in the insurance industry over the past 2 to 3 years. Discuss the latest trends in the marketplace and the key changes we see actuaries and actuarial employers needing to make in the future of work. Learn how actuarial work is evolving and about the changing manner in which work is performed. Brainstorm specific ways actuaries can thrive in the future, including performing more strategic work.

Description: This session will examine bias from a social science perspective. It will discuss the three types of systemic biases using the National Institute of Standards and Technology (NIST) model. The NIST model details the three types as historical bias, societal bias, and institutionalbias. The session will also provide several examples of each type to provide a framework for identifying the social structure of bias.

Description: Generative AI has become a hot topic since ChatGPT became one of the most well-known Machine Learning models ever. There are many different generative models out there, and in this presentation, we explore the possibilities, benefits, reservations, and alternative use-cases of using Generative Adversarial Networks to generate health insurance claims data.

Description: The rapid evolution of life insurance underwriting has created pricing and operational challenges and raised new questions about established approaches to assumption development, both of which demand a fresh perspective. As underwriting methods evolve, we find ourselves navigating uncharted territory. In this session, we delve into accelerated underwriting, focusing on two critical areas. First, we explore assumption setting in this new world, where numerous interaction effects can make it feel like we’re asked to consider everything, from every angle, all at once. Considerations for assumption setting must encompass early performance indicators—what signals inform our assumptions? Additionally, we address novel underwriting approaches and how to adapt assumptions for these paradigms. Furthermore, in the context of post-COVID claims experience, we discuss distinguishing meaningful insights from noise. Second, we examine declinable risks and their impact on mortality. In this new world ushered in by accelerated underwriting, previously excluded risks—low-frequency, high-severity declinable cases—are now part of the landscape. Quantifying their mortality impact challenges us, as historical data lacks systematic tracking. To quantify declinable risks, we draw upon research findings from analyzing 27 million life insurance applicants, providing valuable insights for attendees to navigate this dynamic landscape and make informed assumptions for pricing and risk management.

Description: This session will cover the current and potential use of artificial intelligence (AI) in the health care space. Participate in this interactive session and learn how AI is being used today and discuss its potential to reshape and revolutionize health care. You will get an opportunity to learn how AI can influence patient experience in every phase of healthcare delivery and talk about the challenges and limitations that arise with the use of this technology.