Description: Relationship management is your ability to use your awareness of your own emotions and those of others to manage interactions successfully. Given enough time and quality exchanges, we can form a relationship with any person we encounter. We should strive to develop positive relationships with people we like, and even with those we don’t like as much. Once established, both parties will understand each other better and benefit from the connection. Relationships can be challenging, especially at work or under stress. Skillfully managing them will help you initiate direct and productive conversations to alleviate misunderstandings, solve conflicts and achieve desired goals. This article explores strategies to develop the skill of relationship management.

Description: Article outlines application of the 11 leadership principles defined by the Marine Corps in a corporate setting.

Description: An update on the activities of the JRMS

Description: This is a conversation with two critical staff members of the Society of Actuaries (SOA) about their experience there. Jane Lesch is a non-actuary who has been working at the SOA for over 20 years, and is an engagement specialist. Mike Boot is an actuary who retired at the end of February after 15 years at the SOA, most recently as managing director. We spoke to both Jane and Mike to get their take on what leadership is about, and how working at the SOA impacted them.

Description: Sam dives into how his experience as both a leader and a musician provide insight into how micromanagement disrupts the flow of an organization much like a live musician who overly focuses on one component quickly loses the flow of a performance. What does the symphony of actions sound like at your organization?

Description: An update to the risk management readers on what the JRMS is planning to do over 2023 to serve its membership.

Description: Executives often tell subject matter experts such as actuaries, “You should think more strategically!” But, the executives never define what they mean by “thinking more strategically”. This article defines the skills actuaries need to be perceived as being more strategic. It will provide practical steps actuaries can take to gain more strategic influence and escape the trap of being perceived as only a subject matter expert who provides limited strategic value.

Description: The Society of Actuaries’ (SOA’s) educational track on General Insurance (property and casualty) was recently recognized by both Hong Kong and Singapore regulators.

Description: This article describes the EXCEL Model, a teaching and coaching tool developed by The Flippen group, College Station, Texas and adopted by many organizations. It focuses the leader on the needs of the team. The five components of the model are: Engage, X-plore, Communciate, Empower and Launch.

Description: Interview with new incoming Chair of the Reinsurance Section