Description: This is the third in a four-part series dedicated to strategies for improving EQ, based on the book Emotional Intelligence 2.0 written by Travis Bradberry and Jean Greaves. In previous issues of The Stepping Stone, I discussed the skills of self-awareness and self-management. In this article, I will share a few more of the book’s strategies and provide examples and personal insights to illustrate how to develop the third skill of social awareness in personal, social, and business situations.

Description: We are living in a time of significant changes which are taking a toll on some employees. To assist our team members through these tumultuous times, being a supportive manager is key. We discuss using emotional intelligence to help employees have a positive work experience.

Description: Investing in and taking care of employees can result in many-faceted positive results, for your team and for your firm. We first state the case for "taking care of employees," then exhibit several practical methods for showing you care for your employees.

Description: Leadership interview with Karen DeToro to discuss her career journey and share leadership wisdom.

Description: What are the keys to creating the sort of actuarial career that leads to senior leadership roles? Is it to put more and more work into your technical skills, or to develop the 'soft skills' that make you standout among other actuaries? Learn one of the keys to self-marketing in a natural way, so you can make sure that opportunities find you.

Description: A compilation of reader responses is presented to areal life situation posed involving a management, leadership, or other business decision. This issue’s case study concerns an issue that arose while interviewing an actuarial candidate.

Description: A summary about the first book club discussion on Never Split the Difference. Insights on key negotiation elements are discussed in the article.

Description: Discussion of peer mentoring: what it is, how it is different than traditional mentoring, and different forms that it can take. Some forms are 1 on 1, informal, formal, talking partners, groups, Lean In Circles, SOA Community Engagement. Includes a list of potential discussion topics for use in peer mentor conversations.

Description: Relationship management is your ability to use your awareness of your own emotions and those of others to manage interactions successfully. Given enough time and quality exchanges, we can form a relationship with any person we encounter. We should strive to develop positive relationships with people we like, and even with those we don’t like as much. Once established, both parties will understand each other better and benefit from the connection. Relationships can be challenging, especially at work or under stress. Skillfully managing them will help you initiate direct and productive conversations to alleviate misunderstandings, solve conflicts and achieve desired goals. This article explores strategies to develop the skill of relationship management.

Description: Article outlines application of the 11 leadership principles defined by the Marine Corps in a corporate setting.