Description: After research involving auto insurance is retracted due to fraud, I revisit my own book review and unskeptical quoting of that now-debunked research. A lesson in ASOP 23, on Data Quality, ensues, as it seems data in the research was falsified. There is also a lesson in ASOP 56, Modeling, which includes aspects of relying on outside experts for model input. At the end of it all, the value of our actuarial professional standards, in light of other professions seemingly having no standards (or no serious repercussions for breaching said standards), shines through. Also, be skeptical of 'one simple trick' approaches to transform the insurance industry.

Description: This is the third in a four-part series dedicated to strategies for improving EQ, based on the book Emotional Intelligence 2.0 written by Travis Bradberry and Jean Greaves. In previous issues of The Stepping Stone, I discussed the skills of self-awareness and self-management. In this article, I will share a few more of the book’s strategies and provide examples and personal insights to illustrate how to develop the third skill of social awareness in personal, social, and business situations.

Description: We are living in a time of significant changes which are taking a toll on some employees. To assist our team members through these tumultuous times, being a supportive manager is key. We discuss using emotional intelligence to help employees have a positive work experience.

Description: Six pointers about career advancement for actuaries, based on real life experiences from my 47 year career.

Description: A summary for the book club discussion on Ideal Team Player.

Description: Investing in and taking care of employees can result in many-faceted positive results, for your team and for your firm. We first state the case for "taking care of employees," then exhibit several practical methods for showing you care for your employees.

Description: Leadership interview with Karen DeToro to discuss her career journey and share leadership wisdom.

Description: What are the keys to creating the sort of actuarial career that leads to senior leadership roles? Is it to put more and more work into your technical skills, or to develop the 'soft skills' that make you standout among other actuaries? Learn one of the keys to self-marketing in a natural way, so you can make sure that opportunities find you.

Description: A compilation of reader responses is presented to areal life situation posed involving a management, leadership, or other business decision. This issue’s case study concerns an issue that arose while interviewing an actuarial candidate.

Description: A summary about the first book club discussion on Never Split the Difference. Insights on key negotiation elements are discussed in the article.